Orders: $35 Minimum Order
Payment Methods: We accept Visa, MC and Discover Card, Checks and MO's.
Shipping: We ship typically twice a week via UPS Ground or US PS. You will find THE NEXT SHIPPING DAY announced on shopping cart home page.
There will be an additional shipping charge for residential shipping addresses. There may be an additional charge for locations not open during the hours of 8 am-
International Shipping: International orders are generally shipped via UPS International Economy. However, Kaiser-
International customers are responsible for paying custom charges directly to the carrier or governmental agency requiring payment. If custom charges are not paid in a timely basis the carrier will contact Kaiser-
Pallet Shipping: Kaiser-
Back Orders: In order to save our customer's money on shipping, Kaiser-
Returns: We will gladly take back items for whatever reason, IF they are in the same condition they were in when we shipped them to you. You will need to pay return shipping and there will be a 15% restocking fee to cover our administrative costs for processing the return. We do not refund original shipping cost. With the exception of dichroic and art glass which are not returnable.
Wholesale: Please contact us by phone, if you want to set up a wholesale account. (239) 540.1137
Mentoring: Please email us your questions. We do have a FAQ site on glass fusing questions. If yours is not on there yet, it be aware that it might get there in the near future.
Privacy: We will never share your information with a third party!
*Products and pricing are subject to change without notice.